Frequently Asked Questions

1. Who should join Business First Network?

Sole traders, directors in companies, partners in business, professionals, start-ups, entrepreneurs,
solopreneurs, self-employed in the gig economy, outsource freelancers. In fact anyone that runs or
owns a business.

2. What happens if I am facing a tax investigation or other risk?

You simply phone our claims helpline and register as soon as you are aware of the problem. Once
we have collected the relevant information about your business challenge we put the appropriate
measures in place to deal with that business risk.

3. Why should I join Business First Network?

If you own or run a business and want to make sure that you have the resources and information
you need to successfully and efficiently deal with today’s ever more complex business legislation
Business First Network is ideal for you.

4. How much is available to defend my business in prosecutions?

When you face a tax investigation, employment dispute, health and safety prosecution or one of the
many other business risks in today’s business environment you will be covered for legal and
professional costs of up to £100,000.

5. When is the right time to join?

Now is the right time. As a business owner you can fall foul of red tape, tax investigations,
employment disputes or other compliance issues at any time. It is much better to be prepared and
ready to protect your business than to face extra costs, time and stress and even risk business
failure.

6. Can I use my own Accountant or Solicitor to defend me?

Business owners often wish to use and are comfortable with their own professional advisors. As part
of our legal and professional fees cover, following the appropriate agreement, you can choose your
own Accountant or Solicitor.

7. Can being a member help me save money?

Your membership will save you money on everyday business services including telecoms, merchant
services, energy and business insurance. What’s more with free access to our five business advice
lines you will be able to save time on money on costly and lengthy business legislation and
compliance.

8. Can I change my mind?

Yes, you have access to the Business First Network 30-day money back guarantee upon joining.

9. Can being a member help me improve my business?

With access to Business First Networks business intelligence, including guides, monthly newsletters,
educational events, online webinars and resources you will have the information at your fingertips
to keep up with business ideas, technology and trends that will help you run your business.

10. How long does my membership last?

Your membership lasts for one year from the date of joining. To avoid a break in this important
protection for your businesses we will automatically renew your membership. You have access to
the Business First Network 30-day money back guarantee upon joining.

11. Can I meet and do business with other members?

With our local networking events, social media groups and the Business First Network member
Marketplace you can meet like-minded business owners and promote your products/services.

12. Can I refer other business owners, suppliers & customers?

Yes, we are always keen to recruit new members and have a referral affiliate scheme where you can
receive a reward for each successful referral.

13. Do I have immediate access to Business First Network & helplines?

Yes, as soon as you join you will receive an email with your membership number and details on how
to access the helplines for 24/7 legal advice, 24/7 HR advice, tax advice, VAT advice and health and
safety advice. This means that you can deal with time consuming business issues quickly and
efficiently and still be able to get on with running and growing your successful business.

14. Can I upgrade my membership at any time?

Yes, you can upgrade your membership status at any time by contacting our Membership Care
Team.

BFN Member Guarantee

BFN Member Guarantee

Unlimted Access
 

You have unlimited access to 5 business advice lines covering Legal, Tax, VAT, HR and Health and Safety

Fixed Price
 

Your membership fee will not increase when you recruit more employees

Legal Protection
 

You have cover of up to £100,000 to pay your legal fees in detrimental prosecutions and investigations

Money Back Guarantee
 

If you change your mind within 30 days of joining, we will refund you in full

Unlimted Access
 

You have unlimited access to 5 business advice lines covering Legal, Tax, VAT, HR and Health and Safety

Fixed Price
 

Your membership fee will not increase when you recruit more employees

Legal Protection
 

You have cover of up to £100,000 to pay your legal fees in detrimental prosecutions and investigations

Money Back Guarantee
 

If you change your mind within 30 days of joining, we will refund you in full

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